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Academic Information Services

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Services

• Computer Labs
• Computer Training
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• Test Scanning
• SEI

Test Scanning

Instructors and other campus professionals can utilize the mark-sense scanning service provided by WVU Office of Information Technology Support Services / Academic Information Services for processing survey, quiz and test results. The following information will be helpful to those people using our service.

• Using unique numbers to identify students
• Check the status of your scan job with your Job Number from the claim check.
• New users should read the Form Completion Instructions. (.pdf)
• You must use answer form NCS Pearson form 30423 for tests and quizzes. After consultation with our full time staff we can possibly use other forms if needed. NCS Pearson form 30423 can be purchased from the bookstore.
• You must use an NCS Pearson 229842 header form with each test. NCS Pearson form 229842 can be purchased from the WVU bookstore.
• A valid photo ID and your claim check are required to pick up jobs.
• The scanning process normally takes 24 or 48 hours to complete depending on the location where you dropped off your material. Jobs dropped off on the weekend are treated as if they arrived the following Monday and should be completed by Tuesday at 8AM. You will be notified if any special circumstances arise that prevent your job from being processed.
• Work dropped off during evening hours will be treated as if it arrived the following morning and will be available 24 or 48 hours after that time depending on the location where you dropped off your material. In most cases jobs dropped off at night are processed the next day, however you should not assume your work will be processed the next business day. Feel free to call if you have questions.
• You may pick up jobs in the evening with proper WVU identification.
• The Evansdale Drop Off is located in the ground floor of the Evansdale Library. Enter the facility using the door at the bottom of the outside stairs and locate either room G-7 or the main lab area. Follow the signs.
• The White Hall Drop Off is located in the ground floor of the White Hall Computing Center. Enter the facility and proceed to the service desk on the main floor.
• Jobs are available for pick up during all operational hours at the Customer Support area in the front of the Evansdale Computer Lab.
• Jobs are available for pick up during all operational hours at the Customer Support area in the front of the White Hall Computing Center.
• Download a PDF version of the Service Request Form (.pdf) This form has been setup so that you may type your information in to your web browser prior to printing it. The "Date" and "Time Dropped Off" fields are intentionally set to not allow entry via your web browser. Please write this information in when drop off your job at our facility. You can replace the form attached to our self-serve envelopes with this printed version. Please write the job number from the envelope on the top right corner of this form when you do so.
• View the complete instructions for using the scoring services (.pdf)
• Call 293-2900 x1 with questions about the scanning service.

Coming soon: electronic delivery of compiled grades after scanned materials are picked up.

24 Hour Service at Evansdale

Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
NO COURIER	Normal Processing 24-hour Service	Normal Processing 24-hour Service	Normal Processing 24-hour Service	Normal Processing 24-hour Service	Normal Processing 24-hour Service	NO COURIER

48 Hour Service at White Hall

Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
NO COURIER	Normal Processing 48-hour Service	Normal Processing 48-hour Service	Normal Processing 48-hour Service	Normal Processing 48-hour Service	Normal Processing 48-hour Service	NO COURIER

 

Courier Service

The scanning service is possible on the downtown campus because of the courier service that transports the material to the scanner located in Evandale. The courier and scanning service is provided by full time regular staff and it is not available over the weekend or WVU holidays. Any material dropped off at these times will be processed the next regular work day. The times listed for the service should be adjusted accordingly if you use the drop off during holidays or the weekend.

Updated April 12, 2007